Can you give me a better price?2024-11-07T05:33:27+00:00

A:That’s negotiable.

We will always try to provide the best price, because our goal is to establish a long-term relationship with you.

Besides, the price depends on your order quantity. So the price will be better as long as the order quantity gets bigger.

Actually, products and services are more important than price. As the saying goes “you get what you pay for”, you will find our high-quality products and good service worthwhile.

Q: Are you a manufacturer or trading company?2024-11-07T05:27:08+00:00

A: We are both of them. HoySports is a collection of digital printing, design, production and sales sport uniform manufacturer company.

Q: How do you deal with rush order (within 8 days)?2024-11-07T05:24:25+00:00

A: We accept rush order, 20-50% rush fee needs to be added for worker’s overwork.

Q: How large is the scale of Hoysports?2024-11-07T05:26:36+00:00

A: We have more than 80 workers, including 10 senior managers, 20 salespersons, and 10 professional designers. The total area of office and workshop is more than ??2000㎡.

Q: What are your main products?2024-11-07T05:25:15+00:00

A: Sportswear ,Teamwear and sports accessories. Such as Ice hockey wear,Lacrosse wear,Rugby wear,Gaming jersey,Bowling shirts,cycling wear,Tshirts,Jacket,Hoodies,Shorts,Singlet,towel,banner,bags..etc

Q: What’s your lead time (delivery time)?2024-11-07T05:24:40+00:00

A: Order 10-100pcs—7days

Order 100-300pcs—14days

 

PS: The beginning date is the day when you confirm all the order details

If you order is more than 1000 pieces, please confirm the lead time with your hoysports service.

 

Q: What’s your main artwork/technique?2024-11-07T05:25:25+00:00

A: Our main artwork is Sublimation Printing. We own the whole complete sublimation equipments

Q: When did your company establish?2017-12-21T15:54:12+00:00

A: Hoysports was established since 2016.

Can you help with the Jersey design?2024-11-07T05:31:50+00:00

Q: Yes! Our design team is ready to help. We offer free design realization. Please contact us ,our salesman will help you finish all.

Q: Can I make some change during the production?2024-11-07T05:21:20+00:00

A: You can change if we have just finished paper patterns and print sample. Can’t change if we finished cutting, sublimation printing and sewing which wasting and cost will be incurred. Need to contact your Hoysports service who you deal with.

Q: Do you accept privatenames and numbers printed on uniforms?2024-11-07T05:22:22+00:00

A:Yes, it is available. We can make it by Sublimation, Heat Transfer Printing.so you can custom own name,number,size,color,logo,design..etc

Q: How to choose the correct colors?2024-11-07T05:22:41+00:00

A: You can advise us (pantone colors)PMS colors or Hoysports color numbers of our color chart (it needs to ship to you).

Q: what format of design or logo you need?2024-11-07T05:22:11+00:00

A: CDR, AI, EPS, PSD or PDF. High resolution JPG is acceptable as well.

Q: What’s the sample cost? Can be refunded or not?2024-11-07T05:21:49+00:00

A:The sample cost is USD$50-100 per piece/set. Sample fee can be refunded after getting your bulk orders .

PS: The best way is supply one or two free stock sample for your checking quality and artwork, which you only need to pay for the shipping cost.

Q: What’s your MOQ?2024-11-07T05:29:29+00:00

A:NO MOQ,It’s charge shipping cost under 1opcs.

Q: What’s your order process?2024-11-07T05:23:49+00:00

A: Step1: Confirm the order details (design, art-work, material, quantity, size etc)

Step 2: Pay the deposit

Step 3: Start production

Step 4: Finish production and quality checking

Step 5: Arrange the balance

Step 6: Ship out goods and provide tracking number

Step 7: Receive the goods

Step 8: Give feedback (in order to improve our production and service)

Q: How do you pack the products? And what are the dimensions of cartons size?2024-11-07T05:20:33+00:00

A: One piece/set packed in one poly bag, 30-100 poly bags in one carton. We have three normal carton sizes: 60*43*43cm / 44*36*40cm / 37*29*28cm.

PS,It’s available to custom your design on polybags.

Q: What is your shipping way?2024-11-07T05:24:00+00:00

A: DHL,UPS by Air ,we use door to door express

Q: Which payment terms can you accept?2024-11-07T05:24:09+00:00

A:We normally accept T/T (bank transfer), Western Union.Paypal.

How Do you protect my business information?2024-11-07T05:41:15+00:00

A: As our important customers, we adhere to business principles and never disclose customer privacy.

I’m not satisfied with my salesman?2024-11-07T05:42:58+00:00

Please contact our manager asap.and let us know what’s your problem? We will find our problem and solve it..

Manger’s email: candy@vimostsports.com

President:info@vimostsports.com

What should I do If i find a quality problem after receiving the goods2024-11-07T05:44:37+00:00

A: Don’t worry, we provide excellent after-sales service. If you find any quality problems after receiving the goods, please contact us in time, we will replace the products for you.

What’s your return policy?2024-11-07T05:35:23+00:00

A: Items that are customized in any way, can not be returned or exchanged. Customized gear includes and is not limited to, Team name/logo, Team mascot, players name, players numbers, sponsers name, & any art detail.

Which are the Product quality issue?2024-11-07T05:43:37+00:00

A:Including sewing, printing errors, different sizes, incorrect number,names..etc

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